About us
About Us
A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation: 152 million residences, businesses and Post Office Boxes. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. With more than 31,000 retail locations and the most frequently visited website in the federal government, USPS.com, the Postal Service has annual revenue of more than $65 billion and delivers nearly 40 percent of the world?s mail. If it were a private-sector company, the U.S. Postal Service would rank 42nd in the 2012 Fortune 500. The Postal Service has been named the Most Trusted Government Agency for seven years and the fourth Most Trusted Business in the nation by the Ponemon Institute.
Returns
Returns for Exchange
- We strive to deliver stamps of the highest quality. However, if you receive a damaged or flawed item, it may be returned for an exchange. Please complete the merchandise return form located at the bottom portion of your pack slip within 30 days of order receipt. Be sure to include a copy of your entire exchange / order form / pack slip with the return shipment. You must return the complete product for exchanges.
- Mail your product to the address below for Exchanges
eBay Customer Exchanges
Stamp Fulfillment Services
PO Box 219424
Kansas City, MO 64121- 9424
- For questions or assistance with Exchanges, please call 1-800-STAMP-24 (1-800-782-6724). you can also email us by "clicking here" and a Customer Service representative will contact you via email within one (1) to three (3) business days.
- Be sure to include the following information:
- Customer Number / ID
- Full ordering name
- PayPal account information
- Amount of the order
- Date your order was placed
- Shipping information (if different from the billing information)
- Order number (if available)
- Customer Service representatives are available as follows:
Monday thru Friday 8:00 am to 8:30 pm ET
Saturday 8:00 am to 6:00 pm ET
Sundays Closed
Holidays Closed
See Postal Holidays section below for a complete listing of Holidays
- You can also reach us by mail at:
eBay Customer Exchanges
Stamp Fulfillment Services
PO Box 219424
Kansas City, MO 64121- 9424
- No refunds, but item is covered by eBay Buyer Protection.
Postal Holidays
The United States Postal Service observes the following holidays:
- New Year's Day
- Martin Luther King, Jr. Birthday
- Washington's Birthday (Presidents' Day)
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans' Day
- Thanksgiving Day
- Christmas Day
Contact us
Contact Us
- If you have not received your order, or you have questions/concerns regarding your order, please call 1-800-STAMP-24 (1-800-782-6724) for order tracking and assistance. Or, you can also email us by "clicking here" and a Customer Service representative will contact you via email within one (1) to three (3) business days.
- Be sure to include the following information:
- Customer Number / ID
- Full ordering name
- PayPal account information
- Amount of the order
- Date your order was placed
- Shipping information (if different from the billing information)
- Order number (if available)
- Customer Service representatives are available as follows:
Monday thru Friday 8:00 am to 8:30 pm ET
Saturday 8:00 am to 6:00 pm ET
Sundays Closed
Holidays Closed
See Postal Holidays section below for a complete listing of Holidays
- You can also reach us by mail at:
eBay Customer Exchanges
Stamp Fulfillment Services
PO Box 219424
Kansas City, MO 64121- 9424
- No refunds, but item is covered by eBay Buyer Protection.
Postal Holidays
The United States Postal Service observes the following holidays:
- New Year's Day
- Martin Luther King, Jr. Birthday
- Washington's Birthday (Presidents' Day)
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans' Day
- Thanksgiving Day
- Christmas Day
